Quantity in order guide

Paul Odelberg · ‎11-29-2018

Hi all

I have created an order gude based on several existing items in the catalog.

The issue is that when I add to chart and look in the chart, I can't change the quantity for the different items.

How to solve this?

Alberto Consonn · ‎11-29-2018

Hi Paul,

Have a look at the article below, it could be useful for understand the root cause and solve your problem:

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

Paul Odelberg · ‎11-30-2018

Hi

Thanks.

This works fine when I use "Try it" but when I use the Order Guide through the Service Portal it's still the same issue.

heathers_ · ‎03-25-2019

Was this issue ever resolved? I am experiencing the same thing with order guides in Madrid Service Portal.