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09-03-2023 10:05 PM - edited 09-04-2023 02:42 AM
Hi All / @Ankur Bawiskar
Could you please explain my below queries??
1. How can we handle error in async business rule as we don't get the immediate response when operations are performed? Please explain with details in example.
2. There are 4 catalog items in Order guide. For 2 catalog items want to set "xyz" group & remaining 2 want to set "ABC" group. how can we achieve? Please explain with details in example.
3.In HR case "assigned to " is present, want to display "Assignment Group" assigned to is part of those particular group. How can we achieve this scenario?
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09-04-2023 03:00 AM
Responses inline
1. How can we handle error in async business rule as we don't get the immediate response when operations are performed? Please explain with details in example. -> what type of error are you expecting to handle
2. There are 4 catalog items in Order guide. For 2 catalog items want to set "xyz" group & remaining 2 want to set "ABC" group. how can we achieve? Please explain with details in example. -> you can use workflow/BR script to set this
3.In HR case "assigned to " is present, want to display "Assignment Group" assigned to is part of those particular group. How can we achieve this scenario? -> Ideally it's the reverse, first group is selected and then members of that group are shown in assigned to, why to reverse this
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-04-2023 05:34 AM
Hi Ankur,
Thanks for your response!!
1. How can we handle error in async business rule as we don't get the immediate response when operations are performed? Please explain with details in example. -> what type of error are you expecting to handle
Async BR, we used where not require immediate response, but it will execute in backend. That scenario how can we know Async BR is executed properly or not?
3.In HR case "assigned to " is present, want to display "Assignment Group" assigned to is part of those particular group. How can we achieve this scenario? -> Ideally it's the reverse, first group is selected and then members of that group are shown in assigned to, why to reverse this.
I received this scenario but want to clarify is it achievable? If yes, then how can we do that ?
