query business rule is not applied for report export in ServiceNow

bhaskarnataraju
Tera Contributor

Hi All,

 

Before Query business rule is created to restrict users from specific groups which is working as expected. But now we have noticed that same restriction is not applicable when we are exporting report from list(it include restricted groups). Kindly help me to understand why BR is not applied for Export and if any way to handle this.

 

Thanks & Regards,

 

Bhaskar Nataraju

1 ACCEPTED SOLUTION

Hi @bhaskarnataraju ,

 

Query Business is used to query records/lists of records when the list/forms load.

It doesn't restrict querying records for other sources like reports, integrations, etc.

 

The filter added to records checks the database and returns data.

 

Best to use ACLs to restrict data from everywhere.

 

Regards,

Reshma

**Please mark my answer correct or helpful based on the impact**

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9 REPLIES 9

RaghavSh
Kilo Patron

You are trying to say that export is showing more records than list visible to users?

Ideally export only exports the data visible on list.


Raghav
MVP 2023

Hi Raghav,

 

Thanks for your response.

 

Yes. export shows more records than list visible.

@bhaskarnataraju do you have a domain separated instance?


Raghav
MVP 2023

Hi Raghav,

 

Yes. We are working on domain separated shared instance.