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Query regarding RITM

SNEnthu
Tera Contributor

 

Hi Guys, If i change the item here is possible for the variables to auto-populate accordingly? Let's say i change the item to "Applications" would it populate the Variable for that item? 

Please acknowledge,

Thank you

PurviS_0-1717086189399.png

 

3 ACCEPTED SOLUTIONS

James Chun
Kilo Patron

Hi @SNEnthu,

 

No, I don't believe it will work.

Even if it's possible, I wouldn't recommend changing it as it may interfere with other processes such as workflow/flow.

 

Cheers

View solution in original post

Jaspal Singh
Mega Patron
Mega Patron

Hi Pruvi,

OOB there is no way unfortunately. Also, why would you do that? Once you order a product all you do is cancel the product and not change the product from A to B.

View solution in original post

Sandeep Rajput
Tera Patron
Tera Patron

@SNEnthu No, Variables formatter represents the values which were provided at the time of catalog item submission. Since they were submitted with respect to a specific catalog item, changing the catalog item later on will not update the values on variable formatter.

View solution in original post

3 REPLIES 3

James Chun
Kilo Patron

Hi @SNEnthu,

 

No, I don't believe it will work.

Even if it's possible, I wouldn't recommend changing it as it may interfere with other processes such as workflow/flow.

 

Cheers

Jaspal Singh
Mega Patron
Mega Patron

Hi Pruvi,

OOB there is no way unfortunately. Also, why would you do that? Once you order a product all you do is cancel the product and not change the product from A to B.

Sandeep Rajput
Tera Patron
Tera Patron

@SNEnthu No, Variables formatter represents the values which were provided at the time of catalog item submission. Since they were submitted with respect to a specific catalog item, changing the catalog item later on will not update the values on variable formatter.