Question on catalog task

[Mani60]

Hi All,

The catalog item has a date and time field. When HR selects the date and submits the request, the RITM is created and when the RITM is approved, the task is created, but according to the date and time field which is the date selected, the task should be created at 6 pm on the same date.

how to select default value in catalog task activity so that task gets created only at 6 PM which is selected date?

Could you please help me on this to get the proper solution.

Thanks,

[Bhavya11]

Hi @Mani60 

Please refer the below link

https://www.servicenow.com/community/service-management-forum/wait-for-a-date-to-start-tasks-using-f...

Please mark this as Helpful if this is useful

Thanks,
BK

[Mani60]

Hi @Bhavya11 
I have written this code , but i'm not sure how to add 6 pm in this. so it should trigger at 6pm of the same date mentioned.

[-O-]

Your definition of the problem is incomplete. You need to specify 6PM in which time zone?

There are 38 plus/minus time zones each day, so there are 38 plus or minus 6PMs each day.

Of course the solution - and the code depends on the answer to this question.

[Mani60]

CST Time zone