Question on Report View ACL

E-E
Tera Contributor

‎01-29-2024 05:16 PM

For the requester users, we are trying to use homepage and gauge to show a list of their requested items, and their incidents as shown in the screenshot. (My Requested Item/My Opened Incidents).

However the report itself is not visible due to the Report View ACL. I understand that the requesters lack roles to view the report, but is there a workaround to show the requesters the contents of the gauge without giving them roles or deavtivating the report view acl? 

Thank you in advance. self service.png

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Sainath N
Mega Sage
Mega Sage

‎01-29-2024 07:21 PM

@E-E : It provides a layer of security to the content in the report. There is no workaround, and by deactivating the report_view ACL, systems look out for the parent-level report_view ACL.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

 

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-30-2024 04:35 AM

Due to ACL ,this content is not available. 

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