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Question popup modal message client script

Jessica28
Tera Guru

‎04-02-2024 05:56 PM

Hello,

I am trying to implement a popup modal message for a change request using client script. I am encountering an issue where a popup message won't stay. It disappears immediately after it pops up (see attached video).  Thank you

 

Jessica28_0-1712105763641.png

 

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James Chun
Kilo Patron
In response to Jessica28

‎04-07-2024 01:04 AM

Hi @Jessica28,

 

A few options to explore, listed in the order of my preference (I do not recommend the last option):

 

  • Rather than attaching a form, populate one of the Change request's fields (e.g. Justification) instead. Make the field mandatory
  • (Prerequisite - you must be using Change Model) Use a Model State Transition Condition to validate if there is an attachment
  • Create a custom 'attachment' type field on the Change and set it mandatory

Can you elaborate on what this attachment/form is? It might open up other ideas.

 

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