Questionnaires is not working in "CSM/FSM Configurable Workspace"

[ItayB]

Hello, 

I am dealing with the "Questionnaires" OOTB button. 
the button works perfectly in the UI View. 
But not working in the workspace. 

The button should open the window that shows me the relevant Questionnaires for the current work order task, this is a example from the UI Classic view: 

WORKSPACE: 

And when i click the button in the workspace view, nothing happend. 

Can someone bring me a code, or a solution for this issue? 

Thank you, 
Itay.

[ItayB]

EDIT: 

When i checkbox the Client option in the UI ACTION it WORKS! 
but then it does not work in the UI BACKEND.. 

In addition when i complete the Questionnaire in the WORKSPACE its redirect me to the record in the UI View infront back to the record in the WORKSPACE

[Ankur Bawiskar]

@ItayB 

make the UI action as Client, add function name in Onclick function update the script as this

function showMyQuestionnaires() {
    var url = '/fsm_questionnaire_list.do?sysparm_show=' + g_form.getUniqueValue() + '&sysparm_tablename=' + 'wm_task';
    window.open(url);
}

Yes in workspace when you click it will take to native view as you cannot open list directly from workspace client script.

you can think of using g_modal API which works in workspace client script but it will be too much customization

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[ItayB]

Nothing happened.. 

I did a new UI Action just for the workspace. 

I deleted the Regular Script and works only with the Workspace Client Script