Questions about Flow Designer

[Alessa]

Hello dear community, I need help

I am learning how to use Flow Designer, especially to make the flows of services from the service catalog.
I have a service (with a workflow) that when filling in the field "Grupo que debe atender solicitud" (Group that should attend request), the chosen group automatically appears in the task.

Example:

The group chosen in the form is automatically assigned to the task

I have created a Flow Designer with the three tasks of this flow to achieve the same as the workflow but still without success.

How can I get the group that is selected in the form field  "Grupo que debe atender solicitud" (Group that should attend request) automatically appears in the task?

This is the first task of the Flow Designer (I really don't know what is missing or what I have to add to make the group appear automatically in the task.)

I hope you can help me, thanks in advance

[Mike_R]

Use the "Get catalog variables" action before you create the tasks. Then pass the data pill for that variable into the Assignment Group field for the task.

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/reference/...

[Alessa]

Hello Mike, thank you for your reply

I followed your instructions but I really don't know what am I doing wrong because now the flow designer it doesn't create any task. I leave you a picture of what I did, hopefully you can help me, thanks.

This is the order applied in the flow designer

 

 

[Mike_R · Accepted solution]

Your get catalog variable action should look something like this

select the requested item. Do not click the > and dot walk 

Then in the create catalog task, set the assignment group equal to your group variable. similar to this

[Alessa]

Hello thank you very much for your answer, it worked.

Because this flow has 3 tasks and those tasks should be assigned the assignment group automatically, I repeated three times what you told me and it works.

Anyway I attach a picture of the flow, as I am new and I am learning I would like you to confirm me that this is correct (or if maybe there is a better way to do it).

I asked another question about this topic in the community I leave the link in case you have the answer or you can help me.

https://www.servicenow.com/community/developer-forum/how-to-add-the-tasks-states-in-a-flow-designer/...

Thank you very much