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11-15-2022 01:53 PM
Hello dear community, I need help
I am learning how to use Flow Designer, especially to make the flows of services from the service catalog.
I have a service (with a workflow) that when filling in the field "Grupo que debe atender solicitud" (Group that should attend request), the chosen group automatically appears in the task.
Example:
The group chosen in the form is automatically assigned to the task
I have created a Flow Designer with the three tasks of this flow to achieve the same as the workflow but still without success.
How can I get the group that is selected in the form field "Grupo que debe atender solicitud" (Group that should attend request) automatically appears in the task?
This is the first task of the Flow Designer (I really don't know what is missing or what I have to add to make the group appear automatically in the task.)
I hope you can help me, thanks in advance
Solved! Go to Solution.
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11-15-2022 04:08 PM
Your get catalog variable action should look something like this
select the requested item. Do not click the > and dot walk
Then in the create catalog task, set the assignment group equal to your group variable. similar to this
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11-16-2022 10:02 AM
Glad it's working.
You only need the 1st get catalog variables. The other two aren't necessary
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11-16-2022 10:15 AM
Yes!!! that's right, I just tried it and it works, thank you very much!!