Questions about Flow Designer

Alessa
Mega Guru

Hello dear community, I need help

 

I am learning how to use Flow Designer, especially to make the flows of services from the service catalog.
I have a service (with a workflow) that when filling in the field "Grupo que debe atender solicitud" (Group that should attend request), the chosen group automatically appears in the task.

 

Example:

 

photo1.png

The group chosen in the form is automatically assigned to the task

 

photo2.png

 

I have created a Flow Designer with the three tasks of this flow to achieve the same as the workflow but still without success.

 

photo3.png

 

How can I get the group that is selected in the form field  "Grupo que debe atender solicitud" (Group that should attend request) automatically appears in the task?

 

This is the first task of the Flow Designer (I really don't know what is missing or what I have to add to make the group appear automatically in the task.)

 

photo4.png

 

I hope you can help me, thanks in advance

1 ACCEPTED SOLUTION

Mike_R
Kilo Patron
Kilo Patron

Your get catalog variable action should look something like this

Mike_R_0-1668557134796.png

select the requested item. Do not click the > and dot walk 

Mike_R_1-1668557178483.png

 

 

 

Then in the create catalog task, set the assignment group equal to your group variable. similar to this

Mike_R_2-1668557269495.png

 

 

 

 

 

View solution in original post

6 REPLIES 6

Glad it's working.
You only need the 1st get catalog variables. The other two aren't necessary

Mike_R_0-1668621737030.png

 

  

Yes!!! that's right, I just tried it and it works, thank you very much!!