Quick Message

Dizy M
Tera Expert

Hi everyone!

Is there anyone here know how to make the "Email" visible in the form??

 

Whenever I click the " ... " it only shows "Toggle Template Bar" and "Tags" . Is there any way on how to include the "Email"?

 

This is in our form : 

DizyM_0-1704939210615.png

 

 

We need to show the "Email" option just like the screenshot below...

 

DizyM_1-1704939305285.png

 

I'd appreciate any help . thanks!

 

1 ACCEPTED SOLUTION

Harish KM
Kilo Patron
Kilo Patron

Hi @Dizy M you need to add attribute "email_client=true." by going to dictionary of that table, you need to add under type collection.

HarishKM_0-1704939806904.png

 

 

Refer below doc for steps

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/notification/ta...

Regards
Harish

View solution in original post

2 REPLIES 2

Harish KM
Kilo Patron
Kilo Patron

Hi @Dizy M you need to add attribute "email_client=true." by going to dictionary of that table, you need to add under type collection.

HarishKM_0-1704939806904.png

 

 

Refer below doc for steps

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/notification/ta...

Regards
Harish

Thank you so much @Harish KM !