Quiz Designer Resources

[alanrobinson]

To Whom It May Concern:

I am interested in creating study resources for ServiceNow developers and consultants.

I would like to use ServiceNow's Quiz Designer to do so.

I have tried working with Quiz Designer, but I am experiencing confusion as to its true purpose/function.

I would like anyone who wants to do so to log into an instance and take one of these ServiceNow quizzes.

However, Quiz Designer seems oriented toward the administrator assigning quizzes to people and giving them a timeframe in which to log in and take the quiz.

Is Quiz Designer a good choice for creating study aids, or is there a better option out there?

Is there anyone out there who has experience with Quiz Designer and can give me some hints or tips or guidance?

Are there any resources other than the SNWiki article that can help me to understand Quiz Designer?

Any help would be greatly appreciated.   Thank you!

Alan Robinson

ServiceNow Developer

Aptris

Indinapolis

[Chuck Tomasi]

Excellent work Alan. Don't forget to mark the above response with the link to the Exam video as the correct answer so others can find it quickly in the future and this doesn't appear to be unanswered.

Thanks.

[alanrobinson]

Chuck, I have a few additional questions about the Exam Manager app:

1. I would love to add questions that have more than one answer, but that doesn't seem to be an available option. How difficult a modification would that be?

2. I would like to incorporate an information page that appears just before the exam begins. How would I go about doing that? Better yet, where is the 'take_exam.do' file, so that I can maybe modify it?

3. When a question appears on the screen, I would like the category to show up as well. Also, I would like the category to show up as a hyperlink.

I would appreciate it if you could give me some hints, tips or pointers to help me achieve these goals. I am in the process of creating a practice test for the Certified Application Developer exam.

Chuck, thank you very much for your assistance!

Alan Robinson

Developer | Aptris

Direct: 815-847-3456

Main: 779-423-6890

[Chuck Tomasi]

Hi Alan,

1. Multiple choice answers - the system isn't built for that today. It would require some re-architecting to make this happen. I've had this request before, but have not had the time to get back to it. It's a fairly significant change that requires some data model and scripting changes in the core system.

2. Info page - You might be able to do that within the take_exam UI page. You will need to track each user to ensure they have seen the info page. I recommend adding a field to the exam_score table so you don't show it to them every time they stop and restart an exam.

3. Category display - shouldn't be a big deal. I'm curious what you would hyperlink it to?

[alanrobinson]

1. Multiple choice answers - the system isn't built for that today. It would require some re-architecting to make this happen. I've had this request before, but have not had the time to get back to it. It's a fairly significant change that requires some data model and scripting changes in the core system.

I tried to create a multiple choice question with two correct answers, but upon testing it did not function as desired.

2. Info page - You might be able to do that within the take_exam UI page. You will need to track each user to ensure they have seen the info page. I recommend adding a field to the exam_score table so you don't show it to them every time they stop and restart an exam.

I will look for the take exam ui page and modify it. I wanted to put an introductory message on the page, telling the user where I got the 19 study categories for this practice test.

3. Category display - shouldn't be a big deal. I'm curious what you would hyperlink it to?

I have identified 19 study categories and I have associated each one of them with a page on the ServiceNow Wiki. That is where I generated all of the questions. I will need to locate the take exam ui page and add the category to that page.

Thank you again, Chuck!

Alan Robinson

Developer | Aptris

Direct: 815-847-3456

Main: 779-423-6890

[Chuck Tomasi]

Hi Alan,

The UI page is designed to show radio buttons only (which is why it does only one answer.) If you want to include multiple choice questions, it requires understanding a question type (single or multiple), using a different UI macro to display on the page to allow more than one choice, and then checking to ensure all the right answers are checked. Not trivial.