"Active" field on kb_knowledge table

MG Casey
Mega Sage

Out of the box, there is an "Active" field on the kb_knowledge table. It does not appear to get changed by anything out of the box, however.

Is this intentional, or am I missing something? I would normally assume that the "Active" field goes false anytime an article is retired.

1 ACCEPTED SOLUTION

sachin_namjoshi
Kilo Patron
Kilo Patron

There is no OOB code to update active flag on knowledge article table.

 

Regards,

Sachin

 

 

View solution in original post

2 REPLIES 2

sachin_namjoshi
Kilo Patron
Kilo Patron

There is no OOB code to update active flag on knowledge article table.

 

Regards,

Sachin

 

 

Very strange then. Well - easy enough to add a business rule to flip it. Just a matter of whether or not it's worth it or not.