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‎06-25-2020 02:36 PM
Out of the box, there is an "Active" field on the kb_knowledge table. It does not appear to get changed by anything out of the box, however.
Is this intentional, or am I missing something? I would normally assume that the "Active" field goes false anytime an article is retired.
Solved! Go to Solution.

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‎06-25-2020 02:56 PM
There is no OOB code to update active flag on knowledge article table.
Regards,
Sachin

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‎06-25-2020 02:56 PM
There is no OOB code to update active flag on knowledge article table.
Regards,
Sachin
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‎06-25-2020 03:05 PM
Very strange then. Well - easy enough to add a business rule to flip it. Just a matter of whether or not it's worth it or not.