Hello Experts!
We have a group containing 44 members. That group has "Can Read" rights on a particular Knowledge base.
That Knowledge Base has 3 articles in it (for now). All 3 are published.
When I impersonate one of the users of the group, on his portal page, I can see the Knowledge base, but only One Article is shown. When I compare the show article to the other two, I see no differences between them (exept content of course).
When I run User Critiria Diagnostics, it says the user has reas access to the article in de knowledbase, because the user has read access to the Knowledge base. (No user criteria is configured at article level).
I cannot figure out why the user can only see one article in stead of 3.
Your help is greatly appreciated!
