"Get Catalog Variables" Flow Designer action is only displaying some variables in Variable Set

Darin Short
Tera Contributor

Screenshots of Request Account - Attachments variable set

DarinShort_0-1686854153977.png

 

DarinShort_1-1686854153968.png

 

Screenshot of Flow Get Catalog Variables

Here we are getting vars from Request Account - Attachments Variable set

DarinShort_2-1686854154128.png

 

Here we try getting vars from Request #$@##% Account catalog Item

DarinShort_3-1686854154848.png

 

Notice there are none of the attachment variables

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

It's hard to see your screenshots but the Get Variables only supports some variables types: https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/reference/supp... 

 

What types do you have that are not showing up?

View solution in original post

3 REPLIES 3

Karan Chhabra6
Mega Sage
Mega Sage

Hi @Darin Short ,

 

Please personalize the "variable" related list and add a column named 'global', check whether it is set to 'true' or not for the variables which you want in your flow, if not, make them true and test again

KaranChhabra6_0-1686855175365.png

 

If my answer has helped with your question, please mark it as correct and helpful

 

Thanks!

 

Michael Fry1
Kilo Patron

It's hard to see your screenshots but the Get Variables only supports some variables types: https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/reference/supp... 

 

What types do you have that are not showing up?

Thanks @Michael Fry1, looks like that may be it, the type I am trying to see is "Attachment" and I do not see that in the list. Strange though that the original custom Flow (created by previous developer) that I am replacing has the attachment variables being captured by "Get Catalog Variables". I have other fields that will get what I need.