"Help text" formatting

[Mohamed Faizel]

Hi,

I would to get the help text "More Info" should be formatting. I have try to make the text line by line but its shows like a paragraph.

I referred some threads in community, they said change the system properties value glide.ui.escape_text to false. I did it, but there is no change.

Is can anyone can help on this or else can we have the "hint(tool tip)" for catalog items for description field(ESS only) that also better. Please find the below screen shot.

Thanks,

Faizeal.

[Harish Murikina · Accepted solution]

Once you have activate the property

you can use html code in help text .

I have written below code i nhelp text

Output is

Regards,

Harish.

[Paul Curwen]

Note: the above is bad advice. Although technically this will work, this property is set to True for a good reason by the High Security Plugin to prevent cross site scripting attacks. If you are going to make this False be aware of the risks see:

See http://wiki.servicenow.com/index.php?title=High_Security_Settings#gsc.tab=0