"Invalid 'Dictionary Entry'" record error

Mikhail6 · ‎12-01-2023

When I try to update a dictionary, the following error shows up:

"Invalid 'Dictionary Entry' record even though the selected outside Table 'Business Application' is allowed."
"Invalid update".

Table is "cmdb_ci_business_app".
Any suggestions?

Thanks

Bert_c1 · ‎12-01-2023

Hi,

I was able to create that field in my PDI. If what you see is from a hosted instance, then I believe the field creation in the database has some problem. This can happen on very large tables (cmdb, task) as it can take some time for the database alter (if needed). You should create a Support Case for this, if the field was not recently created. If recently created, a database alter may still be in process.

View solution in original post

Bert_c1 · ‎12-02-2023

And to do that, records in the following tables: sys_documentation, sys_dictionary, sys_custom_db_object, and sys_storage_alias will have to be deleted before re-creating the field in Global Scope.

Community Alums · ‎12-02-2023

Just swith to Global scope and create your new field.