I just saw the feedback buuton on the HI portal. I have a requirement to add feedback button on the service portal. Can you let me know where the feedback is saved and how to create the feedback on my service portal
whenever i am changing the date format (customized) according to Glide date time (yyyy-mm-dd hh:mm:ss) in csv...it is not saving the format.How can i accomplish that?
Hi Folks,I'm trying to change my custom field type from reference to List type. It is showing error even the field has no value.Any suggestions please?ThanksSumanth
I have 4 fields that are price fields and 3 out of the 4 show a pencil but just opens up to a blank page. Any idea on how to get rid of this? TIA
Hi All, Need a little help why my onload script does not work. My concern is to be able to set the variables to read only after approval. Anyone can confirm about my 'if' statement? It doesn't work. function onLoad(){ //Type appropriate comment here,...
Hi all!I'm facing an issue with a requirement I received: I need to create a way to manually send surveys from our projects (pm_project table). This is why I created a UI action with the following code:sendSurvey();function sendSurvey(){var strInstan...
Hi,I want to export the contents of a Custom UI Page that I have built into an Excel. Can we create a button / link that would export of the contents into an Excel? Please suggest.
See this snippet:var elemsGR = new GlideRecord("cert_element");elemsGR.addQuery("cert_task", task.sys_id);elemsGR.query();while(elemsGR.next()) { // field 'id' is of type Document ID var doc = elemsGR.id.getRefRecord(); // in this c...
Hi All,In Helsinki, session.loggedIn = false;(session = gs.getSession) was working fine and now it is not working in Jakarta. How to set the session to false.The requirement is, once a particular user logged out from a website(not ServiceNow), user ...
Hi everyone,I've been looking to display related links within the widget form of the Service Portal and couldn't find any proper way to do so.Is it possible to display the related links from a form in the Service Portal ?Thanks !
Hi Folks,We have a requirement to create an incident from requested item. Our approach is to give a UI action on sc_req_item_table and then create an incident via a record producer.We are facing a trouble to pass the parameters via url to client scri...
Hi All,I need to attach a excel file to below link then if i click that link need to download that file.How to do please helpThanks In Advance
Hi Experts,I have designed a workflow for ordering Software. The process is that it opens a request item then an RITM.I am facing a problem that whenever I request for a software, it opens two workflows for a service Request, one is oob workflow Serv...
Hi, We installed UI16 in Helsinki, but decided to disable it and kept using UI15. Disabled it using use.concourse user preference system wide.After upgrade, UI16 was enabled by setting the use.concourse system setting back to true.UI16 was enabled, ...
Hello,I'm looking for some advice on the best way to achieve the following:On our Portal we have a Mobile Phone Purchasing Catalog Item, there is a section that is currently made up of a multiple choice variable, with each type of phone our users can...
