Chuck and Dave cover GlideAjax - a common scenario for making server information available to your client scripts. While this can seem complex at first, they take it step by step and explain everything to help you feel confident in creating effectiv...
When users create an incident from end user portal, I have a need to make sure a before update/insert BR runs before assignment rules execution. Can anyone help me with understanding which runs first the assignment rule or the business rule.
Hello All,I am trying to Integrate ServiceNow with StruxureWare . Can I get any lead or help for the same? Preferably I would be using REST API.
Hello Folks,I have two two import sets tables (Eg: previous & current) having 4 fields each. I need to compare the previous and current month table data and need to put the changes on the report. Is that possible?Waiting for your suggestions or input...
I have changed the UI properties for the header to make it white, however whenever I change the color, no matter what I change in the UI properties, it does not change the text color or icon color in the header. In the attachment, I am hovering over ...
I want to create a business rule that create and takes the value from different table. For ex:table1 fields- name , date, priority(1,2,3), type.table2 fields-name,date,typewhenever i select priority as 1 in table1 ,it should create a new record in ta...
Is there some document similar as GlideRecord for the OnCallRotation class?
We were using a script from servicenowguru to Disable/Enable Select Option.Suddenly, after Jakarta upgrade, it stopped working.Tried jQuery and DOM way to put it to work, but could not. Did anyone have this issue and solved it?please share you though...
All,I'm having some difficulty putting together a glide query. The results of my query in Scripts-Background are baffling. Hopefully somebody can point me in the right direction...The setup:I have a custom table, extended from Task. On this tab...
I am using standard change template and while proposing a change, i see all the change request values, but when i save or request approval, i lost those values and those doesn't show up when the request goes for approval. Can someone advise where cou...
Hello community,Coming to the work orders in Service portal. When the customers are emailed updates or notes or anything about the ticket it should have the ticket number and the link which leads to the particular incident.How should i proceed for th...
I am consuming the Change Request service/table. On the SNOW UI, I could see a Change Request tab on the bottom of the table.My task is to tie a child instance to it's parent and make it visible under this tab. This I want to do it from my SNOW web s...
So,I am doing this out of a workflow script:var gr = new GlideRecord('table');gr.addQuery('requested_item', current.number) //current.number is the correct RITM that I am expecting gr.query();//here's where I scratch my headif (gr.next()) { g...
Hi,I am new to SNOW and finding it very difficult to script the conditions for running Scheduled Jobs.1. Need a run a scheduled job quarterly2. Need to run a scheduled job on 15th April every year3. Need to run a scheduled job on 15th of every 3 mont...
We have an requirement to auto refresh a list (say incident) every 1 minutes.Is it advisable to implement this functionality ? If not, What are the disadvantage of implementing this ?Any help is much appreciated.======================================...
