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TechNow Ep 33 | GlideAjax

Chuck and Dave cover GlideAjax - a common scenario for making server information available to your client scripts. While this can seem complex at first, they take it step by step and explain everything to help you feel confident in creating effectiv...

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how to report (compare) on two tables to find the changes

Hello Folks,I have two two import sets tables (Eg: previous & current) having 4 fields each. I need to compare the previous and current month table data and need to put the changes on the report. Is that possible?Waiting for your suggestions or input...

Johny1 by Tera Expert
  • 3523 Views
  • 5 replies
  • 0 helpfuls

Resolved! Set Icon Color in Header

I have changed the UI properties for the header to make it white, however whenever I change the color, no matter what I change in the UI properties, it does not change the text color or icon color in the header. In the attachment, I am hovering over ...

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austin_rion by Kilo Contributor
  • 4092 Views
  • 4 replies
  • 2 helpfuls

How to disable select field option?

We were using a script from servicenowguru to Disable/Enable Select Option.Suddenly, after Jakarta upgrade, it stopped working.Tried jQuery and DOM way to put it to work, but could not. Did anyone have this issue and solved it?please share you though...

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Community Alums by Community Alums  
  • 4602 Views
  • 7 replies
  • 3 helpfuls

Resolved! 'DOES NOT CONTAIN' glide query, against a list attribute

All,I'm having some difficulty putting together a glide query.   The results of my query in Scripts-Background are baffling.   Hopefully somebody can point me in the right direction...The setup:I have a custom table, extended from Task.   On this tab...

Change request values missing in standard change request

I am using standard change template and while proposing a change, i see all the change request values, but when i save or request approval, i lost those values and those doesn't show up when the request goes for approval. Can someone advise where cou...

Malaya by Giga Expert
  • 3944 Views
  • 10 replies
  • 0 helpfuls

How to add the link of the incident in the email

Hello community,Coming to the work orders in Service portal. When the customers are emailed updates or notes or anything about the ticket it should have the ticket number and the link which leads to the particular incident.How should i proceed for th...

nehas by Kilo Contributor
  • 10532 Views
  • 9 replies
  • 15 helpfuls

Tying a Change Request Child instance to it's parent

I am consuming the Change Request service/table. On the SNOW UI, I could see a Change Request tab on the bottom of the table.My task is to tie a child instance to it's parent and make it visible under this tab. This I want to do it from my SNOW web s...

skillit by Kilo Explorer
  • 2535 Views
  • 3 replies
  • 0 helpfuls

Resolved! Trying to run a scheduled job at particular times

Hi,I am new to SNOW and finding it very difficult to script the conditions for running Scheduled Jobs.1. Need a run a scheduled job quarterly2. Need to run a scheduled job on 15th April every year3. Need to run a scheduled job on 15th of every 3 mont...

prudhvig by Tera Expert
  • 3818 Views
  • 5 replies
  • 8 helpfuls

Auto refresh a list (say incident) every 1 minutes

We have an requirement to auto refresh a list (say incident) every 1 minutes.Is it advisable to implement this functionality ? If not, What are the disadvantage of implementing this ?Any help is much appreciated.======================================...

pooja111 by Kilo Explorer
  • 6738 Views
  • 2 replies
  • 0 helpfuls