"Search for duplicate" UI Action is not working when PI plugin activate

[SanjeevKhudania]

Hi Team,

Can someone help me here. on my Xanadu release UI action "Search for Duplicate" is not working I found condition " !GlidePluginManager.isActive('com.snc.knowledge_ml')" is that is stopping this UI to work, is there any sollution to make this UI action work, I tried remove that condition as well its still not working. 

initial Condition : (current.sys_class_name!='kb_knowledge_block') && (current.workflow_state == "draft" || current.workflow_state == "review") && (gs.hasRole('itil') || gs.hasRole('knowledge')) && !GlidePluginManager.isActive('com.snc.knowledge_ml')

Changed Condition: (current.workflow_state == "draft" || current.workflow_state == "review") && (gs.hasRole('itil') || gs.hasRole('knowledge'))

[Bert_c1]

I tested that condition change in my xanadu P7 PDI after activating that plugin, and still see the button.

Something else must be affecting you. Condition:

(current.sys_class_name!='kb_knowledge_block') && (current.workflow_state == "draft" || current.workflow_state == "review") && (gs.hasRole('itil') || gs.hasRole('knowledge'))

[SanjeevKhudania]

Hi @Bert_c1,

Thank you for investigating my query. Subsequent to the removal of the aforementioned condition, the button is visible. However, upon actuation, it does not yield the anticipated outcome of opening a new window displaying related search results.