"Show Workflow" option is not appearing on RITM if I impersonate with someone and create a request ?

[Virendra K]

Hi All,

I am experiencing weird scenario.

"Show Workflow" option /link is not appearing on RITM. I impersonated with X user and submitted the request, I opened RITM after impersonating with myself. Task was not generated and "Show Workflow" option is not appearing (ses the snap).

But I (as a developer) submit the request and if see the RITM then "Show Workflow" option is appearing.

I tested with different user as well, but cannot see it

What may be the reason ?

Thanks.

Regards,

Virendra

[Virendra K · Accepted solution]

Thanks all for your quick help to assist me.

Issue is resolved. Its a stupid mistake I did. I created the new WF and was testing it without Publish it. As developer it was working for me but after impersonating its was not.

"Show Workflow" is appearing after PUBLISHING the WF

[Mark Roethof]

Hi there,

Good to here! Could you mark my answer as correct? As it mentioned exactly this 🙂

"and might this be a new workflow which not have been published yet?"

This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

---

LinkedIn

[Mark Roethof]

Hi there,

Good to here! Could you mark my answer as correct? As it mentioned exactly this 🙂

"and might this be a new workflow which not have been published yet?"

This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

---

LinkedIn

[Mark Roethof]

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar question. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

---

LinkedIn