HelloDid any one manage to export reports with dashboards using update set or XML?Asking because there are manuals how to export dashboards via "unload dashboard" Deep Copy a Dashboard from one ServiceNow Instance to Another - Support and Troubleshoo...
After spending some time searching on the forums for something like this and coming up empty, I did some trial and error on my own and found something that works. I don't know if others will find this useful, but after some internal demos to colleag...
Hello,I need help inputting these functions into this existing Script Include. I tried to do it but it was not working. The purpose of this is create a task for a group called OGC when it is assigned to them. var ogcUtil = Class.create();ogcUtil.prot...
i created a custom field for users to be identified by their priority.(see attachment below) I need to create a label that will show when a user has the priority option selected on their user profile under the caller field of a incident/request/chang...
When I create a single score report and want to use the Drilldown view option under Style for the report, I get a security constraint. Images attached. Please advise what role or group I must grant to my user creating this report to mitigate this s...
Hello, Our goal is to hide the Activity and Attachment tabs on the JNY Journey Details Tabs widget for anyone other than the Employee of the Journey. Currently, anyone that is part of the Journey can see the 3 tabs. We would like to limit the use of ...
Hello Folks, I've a requirement to show only groups with users on INC, Problem, Change, RITM and their child tables in assignment group. Initially, I've tried with task table but Problem and change are using two different dictionary overrides(Fo...
Hi, I'd like to know whether AI search is applicable in Agent Assist in Contextual Side panel in next experience (workspace). If so, how would I set this up?Any help would be appreciated!
HI Team, I have a requirement wherein I am doing GlideAjax and trying to populate listCollector based on OnChange Client Script.But below script in line no 18 is not working
Hi Experts Please assist me how to created the "Now support" account ? I have followd the all the KA. Thank you
I'm working with GlideRecord in a Script include. (Server side) The query is working correctly, and returning the expected number of results. However, I need to get some properties of reference values. i.e. I need to dot-walk. For example: var rec...
While sending an attachment from jira issue record to servicenow using flow designer, it throws an error "message": "Error encountered while creating Attachment. Record for file "filename" is not of required class." when i use jira spoke action : 'C...
Hello, I have 3 checkboxes A, B, C in the Catalog item. User only checked A checkbox, but in the portal it is showing up true and false values. It is possible only shows the checkbox with true value? Thank you User selected "A" In the Portal is ...
HiI need to set the assignment group of a catalog task with the value of a variable from catalog item. My first question is related to set values node of workflow. Is it possible to access the catalog variables using the set values node and make this...
Good morning everyone I would like to know if there is a way that I can change the 'created by' field to display the full name instead of a personnel number. Please se my attached screenshot. RegardsThereza
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