When the Page is Loaded,Display the state value on the alert box and short description as (Incident number + category +channel) function onLoad() {alert('The state is' + g_form.getValue('state'));g_form.setValue('short_description','number');}alert('...
good day,i am trying to figure out how to script in a "TO: email address for the email notifications when a SC_REQ_ITEM gets updated.Base on the Location the TO email address will be different i have this but doesnt seem to work if (revised == 'Yes')...
Hi All,Main difference between dynamic and advanced reference qualifier. Thanks,Vinuth
Hello Seekers,I am trying to create UI policies on variable set.But i am not able to fetch variables on the same catalog item on this ui policy conditions on variable.How can i achieve this?Please help
When I am trying to order an catalog item from portal In the requested for Variable I have selected system administrator when i click on Order Now button , on catalog checkout widget it is showing Logined in user . How to change requested for value ...
Hello Everyone, I have the need to print labels for consumables when they are received, to do this I really need the PO to transfer to consumables the way it does to assets. I can add the purchase order line to the consumable form and do it manually ...
How can we create a JIRA Story using Catalog Item?
I found an old discussion but didnt seem to show the answer resolved the issue.I am wanting to see if its possible to automatically include any attachments from a task, on Email Client Template when opened up from the ellipsis menu.. Looking at previ...
Hey All, I am writing a script in HR Module to copy the additional comment from hr case to hr task and vice versa.But my scripts aren't functioning as expected. From both the case the comments are getting populated but with an extra comment.Say supp...
Feel like this might be an easy fix but I also want to get best practice on this. Once a catalog item has been submitted our techs have found that sometimes additional tasks need to be created against the RITM record. This works fine but once the or...
Hi,How to send a email notification for external user..? is there any filter condition do i need to add.?Thank you very much in advance.
Hi all, I've created a Client Template for the first time, to be used in the Email Client I've enabled on a custom app. End users pretty happy with what it's doing (Really like how easy it was to make the template) but they have asked is it possible ...
Hi team, I have created a custom form and defined some mandatory and conditional mandatory fields, The records are getting created through bulk excel upload and the existing records also gets updated through the same bulk upload. The manual update is...
Hi, Is there any way to hide specific attachments or only show specific attachments to end users? We enable end users to look at their incidents and Requested Items throught the ess view in Servicenow. We do not use the portal solution yet due to va...
