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Forum Posts

Resolved! Adding list collector as breakdown source

I have a requirement to be create a report on incidents with a custom list collector as a breakdown. Looking at this post I tried following a reply by @Adam Stout that says you should be able to use PA breakdowns on lists, but I don't really see how....

Resolved! eMails not generating

Hi All, I have created a flow which should be doing the following  When a  new record is created and assigned to assignment group "A" OR an existing incident is assigned to assignment group "A" an email should be sent to assignment group "A" I would ...

Adil N by Tera Expert
  • 2855 Views
  • 19 replies
  • 3 helpfuls

Decision Tables - Regular Expressions?

Hi Everyone, is there a way to have the Decision Table try to match an input based on a RegEx?I have a Flow that uses a Decision and it could really use matching e.g. Short Description against some specific pattern.Of course I can handle that as a cu...

Issue with Choice values

Hi Team, In incident table we have a choice field "Related to".there is duplicate choice label as bellow: LabelValueCloud computingCloudCloud computingCloud computing There are 50 records on each choice label.Requirement is to change the value to Clo...

sainath3 by Giga Guru
  • 470 Views
  • 5 replies
  • 1 helpfuls

Generate a notification for change task assignee

Hi so i need to create a change task notification for the "additional assignee list"  field i added to the change request form (renamed implementers) and i need this notification to go out when the change request changes to implement and a change tas...

DevtoSME by Giga Guru
  • 828 Views
  • 5 replies
  • 1 helpfuls

Extraction of comments and worknotes from a record

I'm trying to download An Incident record  in Excel format, in that record  there are many additional comments and work notes fields data  after downloaded I'm not able to see the all the additional comments and work notes fields data. For Example: I...

LuckySri by Tera Contributor
  • 875 Views
  • 2 replies
  • 0 helpfuls