Unable to see rows in mrvs
Hello,I created a mrvs containng two date time fields.when I click add button on the mrvs, it was showing blank page.Could anyone help me on this. Thanks,
Forum Posts
unable to view variables for user with no role in esc
we have created a custom table for applications list collector variable in order guide. In first step (Describe needs) its showing but in next step (choose options) its blank. Its happening only for user with no role. If its an acl issue it should no...
How to pass user to requested for in Flow Designer?
Hi everyone, When Flow Designer was introduced I thought it was intended to facilitate, but instead I'm seeing many difficulties. The newest is below.We have a catalog item which uses a variable set, this variable set is used in all catalog items we ...
Catalog Builder - Add single and two columns into a single container?
I see Catalog Builder provides options for a Single column container or Two column container. Is there a container option or way to have a column container which offers both of these in one? For example, the two column would be split up like a regul...
How to enable the eye icon on caller for inactive incidents
Hi: I have a requirement to enable the eye icon on caller field for inactive incidents. Currently out-of-box it only displays for active incidents. Is there a way to do this?Thank you! Rita
Resolved! MRVS onsubmit client script
Hi TeamI have a mrvs , with the below client script which works fine.e.g it sets the below to the mrvs_description variable.Item #1:Dealer_Code : dfDealer_Name : dfdfEffective_Date : 09/08/2024Dealer_Address : ddfDealer_Type : ConsumerHub_Dealer_Code...
Question on Report
Hi All, Need a help, how to get the total for each columns in reports. Example we have a two columns 'A' & 'B', For 'A' coulmn i need get a total by adding the each values in the row of the column A & For Column B i need to get the average as total h...
How to add Multi Row Variable Set variables/questions as report columns
Hi, we have a requirement to add and show the multi-row variable set variables in the report as columns.I try to create a database view by joining sc_multi_row_question_answer, sc_item_option & sc__reg_item, but it is giving the option to add a quest...
Metrics for Planning Items (Demand Feature Epic and Story)
I have Replicated the Metrics Events Business Rule with this: queueMetricUpdate(); function queueMetricUpdate() { gs.info('Brian: Starting queueMetricUpdate function.'); // var gru = new GlideScriptRecordUtil.get(current); // var fiel...
Resolved! how to calculate fulfilment time of a request
need to extract a report that how many days it takes to fulfill a request.can anyone help on this.
Add Kb owner and Kb manager to cc
Hi All ,I have requirement where a schedule job is triggering when ever an article will expire in 20 days and we are sneding the lost of artiacles in the email .Now i am trying a script to add the kb owner and kb manager to cc .if there are 6 artic...
'Form' widget modify Table name
Hi eveyone,I cloned 'Form' widget to modify it. How can I remove 'Indicates required message' and the Table label when a form is opened in portal to enter the data? Please see the highlights in the image.Thank you for the help.
Use Transform map to add user name target group member User?
HiI created a transform map to add users to a group but for some reason the transform is creating the users too.What am I doing wrong?Please see the attachments. Thank you
Itil/ non-admin role if I add report_admin role to it , will it create a conflict ?
suppose assume my user account has Itil/ non-admin role if I add report_admin role to it , will it create a conflict ? as one is admin role and another is read only role
Create a Report to view Catalog items with link Redirecting users to EXCEL
Hi! In our instances there are some catalogs which have links in them. These links are redirecting the Users to Excel files. How can I identify how many Catalog items in the system have such links. I wanted to run a report to view this but cannot de...
