Hello,I'm currently learning about Business Rule Scripts, but I've encountered an issue. While the business rule runs on sc_req_item table without errors, it fails to correctly populate the 'requested for' name in the 'sc_task'.Can someone please hel...
Hello,This is for learning purposes. We are planning to add new fields to the RITM form. Please let us know if the new added fields will be overwritten after the next ServiceNow upgrade.Thank you
Hi all,I'm currently working on building a Data Stream action for an API that supports pagination. However, I've encountered a couple of issues.Firstly, the API returns the following response, which includes an array of user objects:[{// object conta...
I'm having trouble visualizing the cumulative count of users in my ServiceNow reports. The graph shows the same number of users created each month for the last twelve months. I'd like the graph to display a running total, where the user count for eac...
Hi All,Looking for a solution to hide the preview record icon from the related list view for a backend form as below (highlighted yellow).Thanks
It is easy to reproduce in PDI in Washington. Create a 4 question survey of all required fields. Pretend it is a long survey so you fill in 2 fields, SAVE, so you can come back later come back later to complete. The problem is, the SAVE button acts l...
I am trying to write a script where I will get all active contacts associated with an account, then if the contact does not have the "itil" role assigned, I will set the user_name field to be blank. I have the following snippet: function hasRole(user...
I have created a scripted web service, which has put and post methods. Put method itself calls an import set API. This scripted web service is being used by a third party application asynchronously. Issue is if they send multiple API calls it goes i...
Hello developers, Quick question, is there a way to allow duplicate names on the core company table? The background information is that I manually uploaded several suppliers to our environment. Many suppliers have the same name but different supplier...
Hello, We have an integration between ServiceNow and a chat application inside of our organization.Currently the integration connects to both sides (chat and ServiceNow) with the API, the connection to ServiceNow API is using admin credentials theref...
Folks, I've created a form to add users to a group. The user variable is a list collector, because they can select more than one user. The problem is when I created the workflow, it's not reading the list collector variable, I already separated "for ...
I created a custom table that extends Case [customerservice_case] table, and created a read ACL to allow external users to view it.However, the external users still cannot view the records on the data table widget in CSM Portal.Is there any OOTB ACL ...
Hello Devs, We have a string type variable in catalog item. And we want that variable to accept only integers greater than 8. I am using below regex in my script and it does not accept any number greater than 9. But I want that variable to accept any...
Hi guys,I have a UI Action client-server. Can I use GlideRecord object? It's a good practice or I have to use GlideAjax with Script Include?Thanks,
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