RE - RITM00XXXX is closed however one SCTASK00XXX is still pending

[nameisnani]

Hi Team,

can anyone please help me on this issuse .

RITM00XXXX is closed however one SCTASK00XXX is still pending .

RITM00XXXX is closed however one SCTASK00XXXX is still pending hence unable to communicate with the requestor.

can anyone please help me on this issue . and provide fix for this WF .

where i need to update and what i need to update .

please provide me the screenshot.

@Ankur Bawiskar 

@Debasis Pati 

[Ankur Bawiskar]

@nameisnani 

your workflow didn't reach end then how RITM is closed? any business rule is closing the RITM?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[RAMANA MURTHY G]

Hello @nameisnani ,

Seems your workflow not yet reached to End, this means RITM is not closed because of Workflow. Some other scripts like Business Rules are running on RITMs. Review those scripts once.

[nameisnani]

Hi @RAMANA MURTHY G @Ankur Bawiskar  , 

Could you please tell what type of BR is running . so that i can check .

[Ankur Bawiskar]

@nameisnani 

it should be after update on sc_task

OR

there could be a flow configured on sc_task as well

If my response helped please mark it correct and close the thread so that it benefits future readers.