Read only access to external auditors

[shohebshaikh]

How do I provide read-only access to external auditors in Eureka instance.

[kenappell]

I would recommend creating scheduled reports that email them the data they require. My experience with auditors is to provide them with just what they need. If you give them access to the system, then you're going to have to create a role and make sure that role has limited access. If you use SSO, then it will be even more complicated. The easiest way is to just send them the reports they need.

[Chuck Tomasi]

As mentioned in another thread, this feature is very easy starting in Fuji using the snc_read_only_role.

ServiceNow Read Only Role - ServiceNow Wiki

[xiaix]

Yes, Chuck is absolutely correct... however:

I tried assigning just the snc_read_only_role to a few auditors and found they still could use UPDATE, SAVE buttons on forms, and still could edit various fields, albeit not most of them.

The "total" solution?   This:   ServiceNow Share where you download Auditor_Role_v1.2.xml

That, in conjunction with snc_read_only_role = Total Auditor Read Only access!

(BTW, I attached the xml document to this post in case want it more readily)

[shohebshaikh]

If we create a new role snc_read_only_role in Eureka instance and provide it to the auditors will that work?