Read only access to Workflows

[Rana5]

Hi Everyone,

I hope your day is going well!

I wanted to check if we can provide a read only access to workflows. The user(s) should be able to view all existing workflows and all the activities used within; however, cannot create and update any workflow.

Thank you!

Regards,

Rana

[Rana5]

This somewhat works i.e., combination of workflow_publisher and updating the Read ACL of wf_activity. ITIL user having the role does see the New Workflow button on the welcome screen; however, when clicked a read only form opens.

I believe this workaround will work till ServiceNow adds a role specifically for the read access to Workflows.

Steps:

1. Update Read ACL created on wf_activity table i.e., add the workflow_publisher role

2. Add the role to the required group the members of which are supposed to receive the read only access

Thank you!

Regards,

Rana

[Mike_R]

Got you got it working! Can you please mark the replies as helpful/correct to close out the post?

[Community Alums]

Hi,

Do they have admin role?

[Rana5]

No, only ITIL role.

Regards,

Rana

[Community Alums]

Hello @Rana5,

Okay. In that case check this out:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workflow/concept/c_Wor...

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workflow/reference/r_W...

Create a new group, give the appropriate role to the newly created group and then add users.