Read only all incident field to other group members

[Mani60]

Hello All,

I have one requirement on incident table Only assignment group members can edit the respective incident and other group member it should be read-only.
Could you please help me on this to get the proper solution.

Thanks,

Manish

[SatyakiBose]

Hello @Mani60 

The best solution would be to have an ACL.

You need to have a read ACL which gives read access to all the groups.

Secondly a write acl giving access to write only if the current users is a member of the group the incident is assigned to. You need to use the getMyGroups function to achieve this.

Please refer to this article here - https://servicenowguru.com/scripting/script-includes-scripting/advanced-getmygroups-function/#:~:tex....

[priyasunku]

Hi @Mani60 

In the write ACL for incident you can write below script 

if(gs.getUser().isMemberOf(current.assignment_group);

and 

in Read ACL  you can specify the role to whom incident form should be shown.

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful

[priyasunku]

@Mani60 Please mark my answer as correct if it helped you.

[Apps10]

Hello @Mani60 ,

This can be one by providing write and read ACL for incident.
as suggested by @SatyakiBose and @priyasunku.

Thanks