Readonly Breadcrumb

[ashwani_eshoppi]

I have created a module which shows up the received emails related to the logged in user.

But the issue here is that the user can click on the filters and remove the filters.

I checked the article

Restricting Filters and Breadcrumbs - ServiceNow Wiki

I tried creating a script include named 'sys_emailDisplayFilter' ,   and the function to set answer as true only for admin.

But when I impersonated as user with itil user, still the user can play with the filters/breadcrumbs.

How can I make the breadcrumb/filters readonly.

[manikorada]

Ashwani,

Can you provide the Screenshot of the script include you are using?

[ashwani_eshoppi]

[manikorada · Accepted solution]

Try to do cache flush by cache.do and see if it fixes the issue

[waqasmuhammad]

Hi Mani

I done exactly same as you done with following script include on task table and also done cache.do but it's not working for me.

Any idea why?