Readonly Breadcrumb

ashwani_eshoppi
Kilo Expert

I have created a module which shows up the received emails related to the logged in user.

But the issue here is that the user can click on the filters and remove the filters.

I checked the article

Restricting Filters and Breadcrumbs - ServiceNow Wiki

I tried creating a script include named 'sys_emailDisplayFilter' ,   and the function to set answer as true only for admin.

But when I impersonated as user with itil user, still the user can play with the filters/breadcrumbs.

How can I make the breadcrumb/filters readonly.

1 ACCEPTED SOLUTION

Try to do cache flush by cache.do and see if it fixes the issue


View solution in original post

17 REPLIES 17

Did you ever get this solved? I also need users with no role to be able to edit the filter on a particular list.


Hi Ashwani



I done exactly same as you done with following script include on task table and also done cache.do but it's not working for me.


Any idea why?


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