Real Availability by Instance statistics

YenGar
Mega Sage

Hi all,

 

I was looking around the ServiceNow Customer Service (HI) page, I noticed that they have the "Real Availability by Instance" stats displayed in their homepage (pic below). Does someone know how to create the same idea in our own instances. I would love to have something like that in my dashboard to be able to show ServiceNow uptime/availability. Please let me know if you have any ideas/suggestions on this.

 

Real-Availability SN- Monitoring.PNG

 

Thank you!

Yeny

12 REPLIES 12

Tara Romero
ServiceNow Employee
ServiceNow Employee

Hi Hemanth,



Unfortunately this is not going to be available in the Fuji Release.



Thank you for your interest,


Tara Romero


Hello Tara,



Could we at least get some guidance or an idea how this customization can be accomplished?



Your response is very dismissive. It doesn't offer any solutions or ideas how customers can accomplish a similar widget.



Any guidance would be appreciated.



Regards,


Pablo Beck


I am sorry Pablo, I missed this question.   I am not sure how to answer that as it was a customization on our part, but I will reach out to our developers and get back to you.



Cheers
Tara


Hi Tara,



Is it possible to port the 'Real Availability' data to instance so that it can build in a dashboard?


In lieu of it not being available in Fuji, it would be beneficial to at least have this availability report emailed. Can this be done?



Regards,


Michael Bachmeyer