Record is saved without providing mandatory fields

srikanthsan
Tera Contributor

Hello,

 

Can anyone please let me know the exact answer i searched in community and googled it but i didn't find it.
I have a few change requests, for them Ctasks are created. Ctasks records belong to change_task table, these records are closed without providing mandatory fields. These mandatory fields are still editable but rest all are readonly and record is in closed state. What might be the issue?

5 REPLIES 5

Nikhil Bajaj9
Giga Sage

Hi @srikanthsan ,

 

Here i am agree with @debendudas - It looks like it was closed by any script - background, Schedule job which changed the state field value without providing mandatory field values so please check for the xisting scripts/ scheduled jobs. 

 

Regards,

Nikhil Bajaj

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Nikhil Bajaj