Record not found issue on custom workspace

[GargiF]

I have created a custom workspace. When-ever I click on an INC to open it, it gives Record not found error. The record opens correctly after reloading. I have added the record template page to the UI builder.

[Bhavya11]

Hi @GargiF ,

how you setup the event?. because i have faced the similar issue as I was referencing another instance when setting up the /record event.  That instance did not require a query, but when I added it to my instance /record event, it fixed the problem and loads immediately without having to be refreshed.

Please mark helpful & correct answer if it's really worthy for you.

Thanks,

BK

[GargiF]

Thanks Bhavya, but it was the issue with the event.

[Dhana3 · Accepted solution]

Hi Gargi,

In the UX page properties for the workspace, please check if you have created a property called - view with value as name of the view. When record loads, it checks this property to see which view of the form should load. 

[GargiF]

This worked. Thank you..