Record page in Custom Configurable Workspace not work
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06-16-2025 06:51 AM
Hello,
Need help, I do have requirement to create a new Configruable Workspace for 1 Custom App. I have followed the instruction from this helpful link: https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-confi....
Problem is even I already created the Record page and just followed the default parameter
Moreover, I already configured the chrome_tab and + icon to create record
{
"contextual": [
"record"
],
"newTabMenu": [
{
"label": {
"translatable": true,
"message": "New Incident"
},
"routeInfo":{
"route": "record",
"fields": {
"table": "incident",
"sysId": "-1"
},
"multiInstField": "sysId"
}
}
],
"maxMainTabLimit": 10,
"maxTotalSubTabLimit": 30
}
But when I test, the Tab is working but the + icon to create record doesn't display.
I've already updated UI Builder to latest version of Xanadu 26.2.79 but still not work.
Can anyone help me provide suggestion?
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06-19-2025 02:02 AM
Update, I can fix the missing + icon tab issue. It's my mistake, the chrome_tab record, I selected "string" instead of "json". Once I changed, the tab and + icon are workable.