Record Producer Error

[Patrick Wachira]

I've created a scoped application which utilizes record producers. We just upgraded to Rome and when i update any of the produces i get a message: "Record Producer on Request Management tables is not supported" . The base table extends request. The record producers are however working as they did before on our previous instance. Does anyone know if there is an issue to keep the app as is or should i re-write it to extend Task.

[Ankur Bawiskar]

Hi,

Can you share what error it is?

Regards
Ankur

[Patrick Wachira]

The interesting thing is, it did not happen on any of the other instances, it only appears when you update the record producer, and the record created has no errors. Its also interesting since, sc_request extends task. The record producer does not have the issue if you create a table and extend task, it seems to have the issue if you create a table that extends sc_request. 

[shloke04]

Hi,

Can you confirm if widget "SC Catalog Item" in your instance is a customized or not?

If it is customized then you may get error as posted in your query. Navigate to Widget module and search for the widget "SC Catalog Item" to check if it is a custom one or OOB one?

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Patrick Wachira]

I have 2 SC Catalog Item's, a deprecated (widget-sc-cat-item) one and widget-sc-cat-item-v2, however they are both baseline.  Additionally, the message happens when you update a record producer and not on a portal widget