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Record producer is not searchable in portal

Community Alums
Not applicable

I've got a record producer that has a catalog and a category set for it to show on the Service Portal.

It is showing inside the category but not showing while searching.

Any idea what need to check ?

 

7 REPLIES 7

Please clear cache and check once more

Please hit like and mark my response as correct if that helps
Regards,
Musab

Community Alums
Not applicable

Hi Musab,

I think the issue with category,

under category there multiple catalog items and all are not searchable, can you suggest me what can I check for that ?

 

Did this ever get solved?  Thanks!