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Record Producer Lookup Select Box

KamakshiM
Tera Contributor

I am trying to create a record producer for the Incident table and I created a variable for the Channel field.

I selected the Lookup Select Box and in Type Specification, I have given Incident as the lookup table and Channel as the lookup field.

But in my PDI, when I try to view the form, it shows the options from existing incident records rather than the available channels.

It is showing this:

KamakshiM_0-1736183082383.png

instead of this:

KamakshiM_1-1736183136507.png

Is this a known bug in PDI? Or am I doing something wrong?

 

10 REPLIES 10

Kalyani Jangam1
Mega Sage

Hi @KamakshiM 

 

Rather than to use lookup select box used simple choice field and map that field to channel field in incident. You have to create choices on new field in record producer.

Pradeep67
Tera Contributor

enable the "Unique values only", it should do the trick. but use Select box with choice fields for this

OlaN
Giga Sage
Giga Sage

Hi,

Instead of using a Lookup select box, you can use a reference field selection with some conditions on the query.

Like I've configured below:

 

reference-contact-type-selection.png

JenniferRah
Mega Sage
Mega Sage

Make sure the "Unique values only" checkbox is selected.

 

JenniferRah_0-1736256308583.png