Record Producer Multiple Choice with Multiple Selection

[Sam Ogden]

Hi All,

I want to add a multiple choice field to a record producer which allows the user to select more than one option from the list.

I've added the multiple choice field type to the record producer, but this only seems to allow one option from the list to be selected:

I would like it so any number of the options could be selected e.g. 1 or or all 8 and any other combination

We are currently working in Helsinki Patch 11

Any suggestions are greatly appreciated

Thanks

[Aakash Shah4 · Accepted solution]

Create a checkbox type field

Check thjs link for different types of variables

Variable Types - ServiceNow Wiki

[Sam Ogden]

HI Aakash,

Just a quick question on this.   I've created a label and then multiple checkboxes in order to capture this.

The checkboxes appear vertically, is there anyway to amend these to display in a line across like you can with the multiple choice option?

Thanks

Sam

[PrashantLearnIT]

Hi Sam,

You should select type as checkbox not multiple choice because multiple choice means select one from all options, so you should use type as Checkbox.

[xiaix]

So here's what you can do.  Let's say you have a "Multiple Choice" that you want users to be able to select... go figure, multiple options.  We know ServiceNow doesn't have the ability (OOB) to allow this.

Pretend our catalog item variable looks something like this:

Well, all you need to do is #1, grab the sys_id of this variable:

#2, change the "Type" to "List Collector":

#3, click on the "Type Specifications" tab and choose Question Choice for the List table, and then type "question=" followed by the sys_id you just copied into the Reference qual field:

Save your changes and bam... you now have a list collector without needing to create a custom table to hold just a few values.

No, it's not the same as a multiple choice, but it's the only option we have at the moment.