Record Producer NOT creating all the populated List Collector values into target table's List field.

Aki18
Tera Contributor

I created a Record Producer which has the List Collector field with multiple values are populated.

However, the issue is that NOT all the populated values are filled into the List field of the target table. As the image below, only the first value is populated in the target List field. Could someone please help me with troubleshooting it?

 

Aki18_0-1667894661710.png

 

Best Regards,

Aki

11 REPLIES 11

RaghavSh
Kilo Patron

Check the reference qualifier on the target table list collector.

Are you able to manually select those values in the target table lit collector which are not populating.


Raghav
MVP 2023

Aki18
Tera Contributor

Hi @RaghavSh ,

I confirmed there were no reference qualifier set, and can manually select the values on the list...

 

kamlesh kjmar
Mega Sage
Mega Sage

Hi @Aki18 ,

 

I beleive you are setting the list collector value using any script if yes then make sure you use the sys_id and not the name. There was a similar issue, please check the below link if it help:

 

https://www.servicenow.com/community/it-service-management-forum/list-collector-value-is-not-showing...

 

I Hope this helps.

 

Please mark this helpful if this helps and mark as correct if this solves your issue.

 

Regards,

Kamlesh

Hi @kamlesh kjmar ,

Thank you for your suggestion, but I don't use any scripts for the List/List Collector...

Do you have any ideas why the Record Producer only populates the first value...?