Dear Community,
I need to make variables filled in catalog item on the ticket form.
In the widget ticket field, how can I make them appear ?
One strong problem is that I have a record producer creating an incident AND a variable editor formatter on Incident to see the variables that have been filled.
Can I have a second variable editor formatter in the case at the same time than incident ? And how to expose the variable fields values in the ticket form on the CSM portal ?
Kind regards,
GD
