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04-16-2024 02:03 AM - edited 04-16-2024 02:04 AM
Hi Team ,
can anyone please help me here .
We have a record producer ' Create Incident ' .
If user Select -
What is not working >> Applications
Application Name >> Anything
If We submit the incident .
-
But if you see here -
Application name is Blank in platform , IDK why this issue .
can anyone please help me here , what check i have to check .
Thanks
Sunil
Solved! Go to Solution.
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04-16-2024 02:10 AM
Hi,
Change your variable to a reference and it should work then.
Test and reply.

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04-16-2024 02:16 AM
Hi,
This issue is because of type mismatch, On incident table field type is reference and on record producer it is look up box.
You need to change it to the reference on record producer then it will get map.
Thanks,
Dhananjay.
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04-16-2024 02:10 AM
Hi,
Change your variable to a reference and it should work then.
Test and reply.

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04-16-2024 02:16 AM
Hi,
This issue is because of type mismatch, On incident table field type is reference and on record producer it is look up box.
You need to change it to the reference on record producer then it will get map.
Thanks,
Dhananjay.