Recurring tickets data not showing for users in SOW

[CV1]

Hello All,

Recurring tickets data is not displaying for users on SOW list. When we log in as admin we are able to view but impersonating any one does not display data.
we checked roles, acls etc and that looks good.
Please advise.

TIA

[SANDEEP DUTTA]

Hi @CV1 ,

Can you please add some sceenshots and which list you are mentioning here?