How can I restrict ITIL users so they are automatically redirected to default view if they click on a link in ess view for Incidents. I understand the view rules might be the way to go but need assistance on the correct script to accomplish this.
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Regards Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer LinkedIn: https://www.linkedin.com/in/dratulgrover YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
