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Resolved! How to know records has deleted from the Table

Hello,Frequently i want to get the incident records., action should be [created/New records , updated records or deleted records]Example :https://my_instance.service-now.com/api/now/table/incident?sysparm_query=sys_updated_on>=<TIME>^ORDERBY sys_upda...

Add a external Script ( Javascript lib )

Hey guys , am working on constructing a json web token ( JWT)   which is uses external javascript lib <script language="JavaScript" type="text/javascript"     src="http://kjur.github.io/jsrsasign/jsrsasign-4.1.4-all-min.js"></script><script language=...

nagendra1891 by Kilo Contributor
  • 6493 Views
  • 3 replies
  • 0 helpfuls

reference qualifier script member of group

This has come up for me enough times and I don't want to continue to rely on our outside implementers. I need to create a reference qualifier that is scoped to a particular group. Can someone let me know what that script would look like? I thought I ...

Karen Warren by Tera Contributor
  • 4701 Views
  • 13 replies
  • 8 helpfuls

How to debug macros

I am using Istanbul versionPlease explain how to debug macro?I set this GlideProperties.set ( 'glide.ui.template.trace' , true ) ;I saw this<g:breakpoint/>This tag can be used to display the current Jelly variables and their values in the log. Be sur...

polina1 by Kilo Contributor
  • 7124 Views
  • 5 replies
  • 4 helpfuls

Resolved! service portal : my approval count how can we handle

Hi All,I am trying to understand how the out of box service portal is able to handle the my approval count.When we approve any request it automatically reduce the approval count on the header menu , i have check the approvals widget but no much infor...

sam1212 by Mega Expert
  • 2803 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to define a new role which can access system tables?

Hi Team,I am looking for defining a new role which can access system tables, such as the following tables.sys_domain (Domains)sys_glide_object   (Field class)sys_audit_delete   (Audit Deleted Record) sys_db_object   (Database objects)sys_dictionary (...

gee by Tera Guru
  • 4137 Views
  • 7 replies
  • 2 helpfuls

Resolved! How can i Modify the Label of Form Fields With Client Scripts

Hey Guys I am attempting to rewrite the label if a user has itil role.. however I believe the syntax maybe off.. can you help? the field name is called u_comments    function onLoad() {   if (!g_user.hasRole("itil"))return;var field = 'u_comments';va...

nysbigdave by Kilo Expert
  • 7807 Views
  • 11 replies
  • 0 helpfuls

Auto assigning ticket to particular group based on email subject line.

Hi ,we have configured to auto create ticket based on email subject line through inbound action.Now our requirement is like base on subject line auto created request should assign to particular group.could some help us how to achieve this.regards,roo...

Community Alums by Community Alums  
  • 3251 Views
  • 21 replies
  • 1 helpfuls

Resolved! Auto refresh/reload widgets on the homepage

Hi,Can anybody let me know that; how to auto refresh/reload widget (UI Page) on the homepage. My requirement is:There are 3 widgets on a homepage and when user selects a value from first widget, SN stores the value using "PutSession" and passing this...

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chanch by Kilo Expert
  • 7339 Views
  • 4 replies
  • 0 helpfuls