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Hi all, i am getting this error message in REST outbound which i have configured for Snaplogic integration not all the times but sometimes.

Error message org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 10000 ms when posting to http://integration-address.The endpoint from Sanplogic is correct as tickets get created . Only som...

stgkof by Giga Contributor
  • 9445 Views
  • 1 replies
  • 0 helpfuls

Limit adding items to "Add To Cart "

Q3. We have a requirement to limit no of catalog items added to cart to 5 not more than that. If user has to add new item. first they should clear the 5 items in their cart. Any suggestions ?

mcclain by Mega Contributor
  • 2432 Views
  • 5 replies
  • 0 helpfuls

Removing options of choices

I have a state field on incident form which has the following values 1,2,3,6,7,8 and 9. I want to set the state field readonly for all states except at state values 2 and 3. And at state values 2 and 3 only these two choices must be visible in state ...

cipla by Giga Contributor
  • 3907 Views
  • 2 replies
  • 0 helpfuls

Domain Separation and its impacts on other plugins

Hello Community,I am presently working with a client who is thinking about implementing ServiceNow, using Domain Separation.   Having the corporate entity of the company reside on global domain level and the other sub-branches of the company in child...

Dom Davidson by Giga Contributor
  • 3757 Views
  • 12 replies
  • 8 helpfuls

Resolved! compare a date and date/time field

I wanna compare a variable to a system field:system field - closed (closed_at) type is date/timevariable - Requested end date (requested_end_date) type is datewant the sys_id's of only those tasks(sc_task) where closed date is greater than requested ...

problem records report

Hi,I would like to know what are the fields to consider for corrective actions for the problem recordsand for list of tasks representing action items for problem records.Please help us on this.Thanks,Sujitha

sujip by Kilo Contributor
  • 1687 Views
  • 4 replies
  • 0 helpfuls

how to populate incident number in a custom

Hi Team,I have one parent table and having another custom form/table as a related list in the parent table. But here I did not find any matching number/id which is common from both the tables and also the custom table(from the related list) is extend...

raom by Kilo Explorer
  • 5102 Views
  • 12 replies
  • 0 helpfuls

Resolved! How to hide a catalog item in service portal

Hi,We need to hide certain catalog item from a catalog when it is shown in service portal. Instead of making "Active==false" in maintain items, how to hide it from the widget.I'm using a "catalog content" widget to show the items in a catalog.Please ...

enigmagope by Tera Expert
  • 6119 Views
  • 7 replies
  • 4 helpfuls

UI page Dateitme picker - disallow selection of past dates

This is the code in the UI page, how to disable the past dates here? <tr>               <td><label for='date'>Date(yyyy-mm-dd)</label></td>                 <td><input id="start_date_row1" value="" name="start_date_row1" type="text" ReadOnly="True" re...

vinitha3 by Tera Guru
  • 2119 Views
  • 1 replies
  • 0 helpfuls

'Close Notes' field suggestions

In the 'Additional Comments' field on the Incident form, you create 'Responses' which workers can select to auto fill the field with commonly used responses or text. When you right click the field header, it gives you the option to 'Personalize Respo...

close_notes.PNG
Community Alums by Community Alums  
  • 3123 Views
  • 7 replies
  • 1 helpfuls

Resolved! Service portal - How to declare a global constant value ?

Hi community,I'm looking for the best way to declare a shared constant (in my case, an Array) and use it within every widgets (client script) of my Service Portal.I found an angular solution but I'm not sure it's possible in sp :// Storing a single c...

Community Alums by Community Alums  
  • 4394 Views
  • 4 replies
  • 3 helpfuls