Redirect links on notifications to project workspace instead of Native UI

[Rachna S]

Hi,

Is it possible to route users to projects on the project workspace instead of the native UI when they click on links provided in the email notifications ? Is this possible without hardcoding the URL much ?

Thank you

[Rachna S]

Thank you for your response. I have however, explained my challenge below to Ankur.

[Bhuvan · Accepted solution]

@Rachna S 

I have already provided you that information how the parameters are passed in workspace. 

You can refer below page from UI builder if you want to understand how project parameters are passed in Workspace when a project number in list view is clicked

Another option you can explore is, redirect to 

https://<instance>/now/workspace/project/home/sub/record/pm_project/<project_sys_id>/params/page-nam...

System automatically redirects to Project Workspace details page of the project without passing additional parameters and should be achievable. I tried it in PDI and it works, you can try to replicate in your environment.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Ankur Bawiskar]

@Rachna S 

May I know what was the solution to your question?

this will help other members in future.

[Ankur Bawiskar]

@Rachna S 

unless you update the email notification body or the email script etc the link cannot be changed.

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Rachna S]

Hi Ankur

The links on project workspace don't work in the same way as Native UI. We have observed that other than the project's sys ID, the URL contains another number that is different for each project. Screenshot attached herewith. We don't know what that number is and where it comes from. 

Thanks