Redirect links on notifications to project workspace instead of Native UI

Rachna S · 3 weeks ago

Hi,

Is it possible to route users to projects on the project workspace instead of the native UI when they click on links provided in the email notifications ? Is this possible without hardcoding the URL much ?

Thank you

Bhuvan · 3 weeks ago

@Rachna S

I have already provided you that information how the parameters are passed in workspace.

You can refer below page from UI builder if you want to understand how project parameters are passed in Workspace when a project number in list view is clicked

Another option you can explore is, redirect to

https://<instance>/now/workspace/project/home/sub/record/pm_project/<project_sys_id>/params/page-nam...

System automatically redirects to Project Workspace details page of the project without passing additional parameters and should be achievable. I tried it in PDI and it works, you can try to replicate in your environment.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

Ankur Bawiskar · 3 weeks ago

@Rachna S

I didn't get your question.

Your requirement is to change the URL and take user to project workspace instead of native UI.

for that you will have to make changes to email body or email script which adds the link.

where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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