Redirect to ESC Homepage after Order guide submission

Ram33843094
Tera Contributor

After Order guide submission (checkout) page , post submission form  looks something like below(1st screenshot).

 

So skipping that request summary page. It should redirect to the ESC Homepage (2nd Screenshot).

 

Note : Order guide is submitted through HR Task (HRJ Task Submit Order guide) task type. 

 

Ram33843094_0-1684408404885.png

 

Ram33843094_1-1684408660475.png

 

Used the below 2 methods applying on Submit catalog client script, but no luck

 

// First Method

 

function onSubmit(){
function redirectToHomepage() {
window.location.href = "https://instancename.service-now.com/esc";
}
document.getElementById("ec_pro_dashboard").onSubmit = redirectToHomepage;
}

 

//Second Method

var URL = "?id=instance_URL_Link";   //Redirect part of widget sc item custom

 

top.window.location = URL;

 

@Ankur Bawiskar @Community Alums @Sandeep Rajput @AnveshKumar M 

6 REPLIES 6

@Community Alums 

 

By using the below code, it is trying to redirect to homepage after first section itself i.e. Describe Needs by giving the popup message (Leave/Cancel). When click on Leave, it is redirecting to homepage.

 

But it should redirect after checkout page at the end.

 

var URL = "?id=instance_URL_Link";   //Redirect part of widget sc item custom

 

top.window.location = URL;

 

1.Redirecting at the below stage only.

 

Ram33843094_0-1684410497048.png

 

2. Redirection to happen at this stage

Ram33843094_1-1684410726132.png

 

 

 

 

Sandeep Rajput
Tera Patron
Tera Patron

@Ram33843094 

Redirection to request page is usually taken care of via Catalog checkout widget.

Screenshot 2023-05-18 at 11.07.28 PM.png

Unfortunately, this is a read only widget hence you might need to clone it fit it into the existing widget hierarchy and update the redirection according to your need.