Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Redirect users in native UI using onSubmit client script

Community Alums
Not applicable

‎08-14-2023 07:48 AM

Hi All,

I have a form link on work order task form which opens a catalog item. I have a onSubmit client script to redirect user to a list of records after submitting this catalog item in native UI. Below is the script:

top.window.location = redirect_url;

I have als tried window.open(redirect_url, "_top");

This works fine if its opened in the main window. But if I open task in a new tab, the redirect doesn't work. Any ideas on how to make it work even when link is opened in new tab?

0 Helpfuls
  • 648 Views
1 REPLY 1

Tushar
Kilo Sage
Kilo Sage

‎08-14-2023 07:51 AM

Hi @Community Alums 

 

something like this should help - 

var redirect_url = 'https://www.example.com/list_of_records';

function onSubmit() {
    // Check if the current window is opened by another window
    if (window.opener && !window.opener.closed) {
        // Redirect the opening window
        window.opener.location.href = redirect_url;
        // Close the current window
        window.close();
    } else {
        // If not opened by another window, redirect in the current window
        window.location.href = redirect_url;
    }
}

 


Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

0 Helpfuls