Redirect users to a URL based on Variable Selection

[leport]

I have a catalog item used for a variety of user account requests - new account creations, server access etc. 

There is one process for password resets that exists outside this form.  Is there a way to redirect user to a specific URL if they select a specific combination of variables.

For example, if they select Request Type = Password Reset can I automatically route them to a URL when they select that Request Type, but selection of other request types would leave them in this Catalog Item?

[Aman Kumar S]

Hi @Yolanda6 

Glad it worked out for you!

[Ankur Bawiskar]

@leport 

You can have URL variable type which holds the external URL

Show this variable only when the Request Type = Password Reset

You can simply use catalog UI policy for this

Regards
Ankur

[leport]

Thank you - I have this on the catalog item already but the ask from the Business Stakeholder is to automatically redirect the user upon selection of a combination of values within the variables.  I agree this may not be the best user experience if user mistakenly selects something, but I would like to know if it is possible and if so, how