Hello everyone,
In order to solve the question I wrote in this post, I went to the Script Includes table and from there I searched for "SPEntryPage", I edited the "getFirstPageURL" method like this:
And in addition, in System Properties I defined it as follows:
But when I try to connect to the system from a user who has an ITIL ROLE, I get to this page and not the SOW:
This is the FULL Script in "SPEntryPage" :
- - - - - - - -
/**
*
* Service Portal script include to indicate
* 1. which login page should be used
* 2. the starting page after the user is authenticated
*
* Configured using system properties:
* glide.entry.page.script = new SPEntryPage().getLoginURL();
* glide.entry.first.page.script = new SPEntryPage().getFirstPageURL();
*
*/
var SPEntryPage = Class.create();
SPEntryPage.prototype = {
initialize: function() {
this.logVariables = false; // for debugging
this.portal = this.getDefaultPortal(); // The URL suffix for default portal
},
getDefaultPortal: function() {
var gr = new GlideRecord("sp_portal");
gr.addQuery("default", true);
gr.query();
if (gr.next())
return "/" + gr.getValue("url_suffix") + "/";
return "/esc/";
},
getLoginURL: function() {
var session = gs.getSession();
var nt = session.getProperty("nav_to");
var sPage = session.getProperty("starting_page");
if (nt == "welcome.do")
session.clearProperty("nav_to");
if (!sPage && !nt)
session.putProperty("starting_page", gs.getProperty("glide.login.home"));
var portalGR = new GlideRecord("sp_portal");
portalGR.addQuery("url_suffix", this.portal.replace(/\//g, ""));
portalGR.addNotNullQuery("login_page");
portalGR.query();
if (portalGR.next())
return this.portal + "?id=" + portalGR.login_page.id;
return this.portal + "?id=login";
},
getFirstPageURL: function() {
var user = gs.getUser();
var roles = user.getRoles();
var session = gs.getSession();
if (user.hasRole('itil')) {
return '/now/sow/home';
}
if (!user.hasRole('itil')) {
return '/esc/';
}
var nt = session.getProperty("nav_to");
var isServicePortalURL = new GlideSPScriptable().isServicePortalURL(nt);
if (user.hasRoles() && !isServicePortalURL && redirectURL)
return;
if (!redirectURL) {
var sPage = session.getProperty("starting_page");
if (sPage && nt == "welcome.do")
nt = sPage;
var ep = gs.getProperty("glide.login.home");
if (nt && ep == nt)
nt = null;
if (nt == "welcome.do") {
session.putProperty("nav_to", ep);
return;
}
session.putProperty("login_redirect", nt || "true");
return "/login_redirect.do?sysparm_stack=no";
}
session.clearProperty("login_redirect");
session.clearProperty("nav_to");
if (redirectURL && redirectURL.indexOf("sys_attachment.do") > -1)
return redirectURL;
var returnUrl = this.portal;
if (redirectURL && redirectURL != "true") {
var spUrl = new GlideSPScriptable().mapUrlToSPUrl(redirectURL);
returnUrl = spUrl ? this.portal + "?" + spUrl : redirectURL;
if (!user.hasRoles() && !spUrl && redirectURL.indexOf("home_splash.do") > -1)
returnUrl = this.portal;
}
this.logProperties('after', session);
if (!this.logVariables) {
gs.log('redirectURL: ' + redirectURL);
gs.log('User: ' + user.getName());
gs.log('is internal: ' + (!user.hasRoles()));
gs.log('returnUrl: ' + returnUrl);
}
return returnUrl;
},
logProperties: function(beforeOrAfter, session) {
if (!this.logVariables)
return;
gs.log('SPEntryPage: Redirect ------------------------------- ' + beforeOrAfter);
gs.log('session.starting_page: ' + session.getProperty("starting_page"));
gs.log('session.nav_to: ' + session.getProperty("nav_to"));
gs.log('session.login_redirect: ' + session.getProperty("login_redirect"));
gs.log('gs.fURI: ' + session.getURI());
},
type: 'SPEntryPage'
};
- - - - - - - -
I would appreciate your assistance in this matter,
Thank you very much.
