ref_ac_columns problem in a glide list field in catalog

[gozde1]

Hello people,

do you know why by using ref_ac_columns in glide list in a requested item form we can not show different details of the searched object from backoffice? we use a glide list as a watchlist variable in catalog items, i want to show email detail of the person that we search by using quick search, but it doesn't work. it works well on service portal.

it works well when the field type is Reference. Here is what I have in Variable attributes:

glide_list, slushbucket_ref_no expand=true,ref_auto_completer=AJAXTableCompleter,ref_ac_columns=email;user_name,ref_ac_columns_search=true

I found the following community posts about this problem but there is no answer and i could not find any HI ticket:

https://community.servicenow.com/community?id=community_question&sys_id=43a983e5db5cdbc01dcaf3231f961924

https://community.servicenow.com/community?id=community_question&sys_id=8e1b43eddb5cdbc01dcaf3231f961904

Thanks in advance for your responses.

[Rohit Kaintura]

I also faced the same issue. Might be raising a hi-ticket would be helpful as, this is the servicenow issue and i don't think it will be resolved by any configuration or script from our end.

[bertgar]

Did you end up finding a solution. Facing the same problem.

Can't seem to get the ref_auto_completer=AJAXTableCompleter to work on the List collector type variable....