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06-06-2022 06:15 AM
Hello all,
I have a question which is a reference of Question Choices table. Everything works in English but I started with localization to Spanish and the reference behaves different in each language.
- The order in english is A-Z, but in Spanish they're not (values aren't translated)
- When searching in spanish doesn't retrieve any result. I was checking directly in the table and even tho the question is there, if I filter the table by that question I don't get any results (when I switch to spanish)
Any guidance will be appreciated, thanks.
Solved! Go to Solution.
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Scripting and Coding
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Team Development
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06-13-2022 11:55 AM
It seems like in order to behave in the same way as in English values has to be translated in all languages. Since we had a lot of options I was expecting to take the english ones by default.
I changed from Reference to Lookup Select Box, and with this type of field I don't need to translate them to behave the same as in English.
Thanks to the other 2 replies to pointing me into the right direction
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06-06-2022 06:28 AM
Hi Natalia,
Have you translated the Question Choices on which you are facing this issue ?
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06-13-2022 11:53 AM
Hi,
No, it looks like that was the issue, we imported the information into the Question Choices and therefore it was a lot of info to be translated, I ended up changing from Referent to Lookup Select Box and now it's solved. Otherwise I would had to translate all the options.

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06-06-2022 06:46 AM
Hi,
In which table did you translate the values?
Use appropriate table as below for translation
- [sys_documentation] - this holds field labels for all languages (including the English)
- [sys_choice] - this holds drop-down choices for all languages (including the English)
- [sys_ui_message] - this holds the messages called in scripts being sent to the Message API (ideally also including the English)
- [sys_translated] - this holds "translated_field" values (not including the English)
- [sys_translated_text] - this holds "translated_text" values (also not including the English)
Mark as correct and helpful if it solved your query.
Regards,
Sumanth
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06-13-2022 11:55 AM
It seems like in order to behave in the same way as in English values has to be translated in all languages. Since we had a lot of options I was expecting to take the english ones by default.
I changed from Reference to Lookup Select Box, and with this type of field I don't need to translate them to behave the same as in English.
Thanks to the other 2 replies to pointing me into the right direction