Reference behaving different in different languages

Natalia Arvizu
Tera Expert

Hello all, 

I have a question which is a reference of Question Choices table. Everything works in English but I started with localization to Spanish and the reference behaves different in each language. 

  1. The order in english is A-Z, but in Spanish they're not (values aren't translated)
  2. When searching in spanish doesn't retrieve any result. I was checking directly in the table and even tho the question is there, if I filter the table by that question I don't get any results (when I switch to spanish)

Any guidance will be appreciated, thanks. 

1 ACCEPTED SOLUTION

Natalia Arvizu
Tera Expert

It seems like in order to behave in the same way as in English values has to be translated in all languages. Since we had a lot of options I was expecting to take the english ones by default. 

I changed from Reference to Lookup Select Box, and with this type of field I don't need to translate them to behave the same as in English. 

Thanks to the other 2 replies to pointing me into the right direction

View solution in original post

4 REPLIES 4

Ashish Narwal
Kilo Sage

Hi Natalia,

Have you translated the Question Choices on which you are facing this issue ?

 

Hi, 

No, it looks like that was the issue, we imported the information into the Question Choices and therefore it was a lot of info to be translated, I ended up changing from Referent to Lookup Select Box and now it's solved. Otherwise I would had to translate all the options. 

SumanthDosapati
Mega Sage
Mega Sage

Hi,

In which table did you translate the values?

Use appropriate table as below for translation

  • [sys_documentation] - this holds field labels for all languages (including the English)
  • [sys_choice] - this holds drop-down choices for all languages (including the English)
  • [sys_ui_message] - this holds the messages called in scripts being sent to the Message API (ideally also including the English)
  • [sys_translated] - this holds "translated_field" values (not including the English)
  • [sys_translated_text] - this holds "translated_text" values (also not including the English)

 

Mark as correct and helpful if it solved your query.

Regards,

Sumanth

Natalia Arvizu
Tera Expert

It seems like in order to behave in the same way as in English values has to be translated in all languages. Since we had a lot of options I was expecting to take the english ones by default. 

I changed from Reference to Lookup Select Box, and with this type of field I don't need to translate them to behave the same as in English. 

Thanks to the other 2 replies to pointing me into the right direction