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07-03-2019 12:02 PM
Hello,
I would like to have one reference field dependent on another reference field on our case form. On our case form, I would like the 'Component' reference field to only show values that are related to the 'Product Name' field. In the screenshot below, when I click on the 'Component' lookup, I only want to see the values related to Product Name 'Digital PIN'.
Solved! Go to Solution.
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07-03-2019 12:40 PM
You need to include the "javascript" prefix to evaluate the current value of u_product_name. The following should work as your reference qualfier:
javascript:"u_component=" + current.u_product_name
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07-03-2019 12:12 PM
Hello there,
To achieve this you can use reference qualifier in the second reference field. Just take the sys_id of first reference field and glide to <table> and from there you can get the values.
If it doesn't work then let me know.
Regards

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07-03-2019 12:14 PM
right click on component configure dictionary>Reference qual add your field like component=current.product_name
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07-03-2019 12:25 PM
Where would I add it? Under the 'Dependent Field' tab? And add it exactly as 'component=current.product_name'?
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07-03-2019 12:26 PM
Please mark my response as correct and helpful if it helped solved your question.
-Thanks